Security Policy
Our Commitment to Security
At Berkshire Hathaway HomeServices Nevada Properties, we take the security of our systems and the privacy of our clients seriously. This page outlines our security practices and provides information for security researchers.
Reporting Security Vulnerabilities
If you've discovered a security vulnerability, we appreciate your help in disclosing it to us responsibly.
How to Report
- Email: security@arcadiahomeslasvegas.com
- Phone: (702) 500-0337
- Response Time: Within 48 hours
What to Include
- Description of the vulnerability
- Steps to reproduce the issue
- Potential impact assessment
- Any proof-of-concept code (if applicable)
- Your contact information (optional)
Security Measures in Place
🛡️ Protection
- • Cloudflare Turnstile CAPTCHA
- • Rate limiting (Upstash)
- • CSP headers
- • HTTPS enforced
- • Input sanitization
📊 Monitoring
- • Sentry error tracking
- • Vercel Analytics
- • Automated security scans
- • Weekly dependency audits
- • Real-time alerts
🔐 Data Protection
- • Encrypted connections (TLS 1.3)
- • Secure API integrations
- • Regular backups
- • Access controls
- • Audit logging
✅ Compliance
- • GDPR ready
- • CCPA compliant
- • Fair Housing Act
- • Nevada real estate laws
- • WCAG 2.1 (accessibility)
Third-Party Services
We use trusted third-party services to provide the best experience:
- Vercel: Hosting and deployment
- Cloudflare: CDN, security, and edge computing
- Follow Up Boss: CRM and lead management
- RealScout: MLS/IDX property data
- Calendly: Appointment scheduling
- Google Analytics: Website analytics
- Sentry: Error monitoring
- Anthropic: AI assistance (Claude)
Each service maintains its own security practices and compliance certifications.
Responsible Disclosure Policy
We Promise
- ✅ We will respond within 48 hours
- ✅ We will keep you updated on our progress
- ✅ We will credit you for the discovery (if desired)
- ✅ We will not take legal action against good-faith researchers
- ✅ We will work with you to understand and resolve the issue
Out of Scope
Please do not report the following (not considered vulnerabilities):
- Publicly accessible information (e.g., property listings)
- Social engineering attacks
- Physical security issues
- Denial of Service (DoS) attacks (we have rate limiting)
- Spam or abuse reports (contact support instead)
- Issues in third-party services (report to them directly)
Your Security
To protect your information when using our site:
- Ensure you're on the correct domain: arcadiahomeslasvegas.com
- Look for the padlock icon (HTTPS)
- Don't share sensitive information via email
- Use strong, unique passwords if creating an account
- Keep your browser and OS updated
- Be cautious of phishing attempts
Questions?
For general questions about our security practices:
Dr. Jan Duffy
Berkshire Hathaway HomeServices Nevada Properties
Email: info@arcadiahomeslasvegas.com
Phone: (702) 500-0337